Project Outcome is a free online toolkit designed to help public libraries understand and share the impact of essential library programs and services by providing simple surveys and an easy-to-use process for measuring and analyzing outcomes.

Tools to help libraries strengthen their role as community leaders and bring about positive change in their communities from the American Library Association's Libraries Transforming Communities initiative and the Harwood Institute for Public Innovation.

Provides information, tools, case studies and other resources to help nonprofit groups develop core competencies on constituent and community engagement.